IF YOU HAVE A PROBLEM LOGGING IN
or are rejected after finishing reading a topic page, or your browser has any strange behavior,

FIRST, TRY TO REFRESH YOUR PAGE 
( the circle-arrow on the top left)- 
IF THAT DOES NOT WORK:

A browser’s memory cache keeps visited pages in memory in order to rapidly retrieve them when requested. (supposedly to save you time and frustration but that is a double-edged sword).   When following a course, your pages in your account are constantly changing as you progress ( finished topics, quizzes, etc).. so your browser’s memory cache gets rapidly full. When full it will not register the updated pages and delivers an old page instead, thus, blocking your progress..

You must clear your browser’s cache regularly and as soon you have a problem in order to force your browser to retrieve the updated copy, something that should happen automatically but sometimes does not. 

OR USE THIS KEYBOARD SHORTCUT:   Ctrl+shift+delete

Exemple FOR cHROME:
1- click on the 3 dots on top right,
2- scroll down to “more tools”/ clear Browsing Data”
3- make sure ther time range it is set to : “ALL TIME”
4- Then click ‘CLEAR BROWSING DATA”

• If this doesn’t work, follow the appropriate instructions HERE : 
• for Mobile Servers see: https://kb.iu.edu/d/ahic

IF YOU ARE STILL UNABLE TO CORRECT THE PROBLEM PLEASE contact us with the Chat room at the bottom right
or call Pierre 702-739-9591

YOU CAN ALSO ENLARGE YOUR BROWSER MEMORY CACHE:

Follow These steps to Increase Cache Memory in Google Chrome Browser

1. Right Click on Chrome Icon on Desktop->> click on Properties.
2. Click on shortcut tab.
3. Click the Target Filed and press “END” key.
4. Now, give a space and TYPE “–disk-cache-size=10000000” (Note- you can also modify the number after Size. It represents the space that you would like to give for dish cache space.)
5. Click “OK” and restart your browser. 

for all other browser see this link: https://www.gawkinggeeks.com/guide-to-increase-browser-cache-memory/…